Terms and Conditions

Conditions of Sale
ABFom will not refund, provide an exchange or replace any tickets.

ABFom may cancel, delay or stop the Event due to dangerous conditions, acts of God (including adverse weather) or for any other cause beyond its control. Ticketholders are not entitled to any refund in these circumstances.



Name on Ticket
The name of the ticket holder MUST match the name on the ticket. Photo identification will be required. Any discrepancies may result in cancellation of the ticket without refund.


Programme Changes
While every attempt is made to present the programme as advertised, the programme may be subject to change without notice. No refunds will be given due to a change in programming.


Privacy
Jimmys Entertainment Pty Ltd is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not sell/swap any of your personal details with anyone. We use this information to identify your purchase and provide you with our correspondence; that's all.



Cookies
Jimmys Entertainment Pty Ltd uses cookies to maintain your user sessions. Cookies sent to your computer from AirlieBeachFestivalofMusic.com.au are only for informing us about email signup messages.


IP Address
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser.

The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. For example ticket purchasing.


Security
When purchasing from Jimmys Entertainment Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us.

Entry

Whilst attending the event patrons must not:

  • Litter in the venue or surrounding area
  • Cause damage to, improperly use or tamper with any public facility or festival infrastructure
  • Light or cause to be lit any fire (including barbecues)
  • Operate any event equipment (generator, vehicle, sound and lighting system, two-way radio)
  • Exit the venue via routes other than the designated exits and emergency exits
  • Cause any damage to flora and fauna on or surrounding the venue or enter any onsite bodies of water
  • Behave in a threatening or inappropriate manner (aggressive, riotous, abusive, or insulting actions) towards other patrons or event staff

Breach of the above conditions may result in the removal of the patron from the site. Festival Organisers reserve the right to refuse entry to any person who:

  • Cannot produce a valid ticket
  • Produces an ticket that has been purchased or obtained through an unauthorised source or through illegal means
  • Produces an ticket that has been duplicated
  • Is in possession of and refuses to surrender any prohibited or illegal object



Wristbands

Wristbands must be worn at all times. Lost, damaged or tampered with wristbands will NOT be replaced by ABFoM.

Any replacement wristbands must be purchased at the full gate price.

ABFoM reserves the right to evict any person who:

  • Is found to have entered the site without a valid wristband. The person will be handed over to authorities and will face a charge of trespassing and be fined
  • Does not comply with these Terms and Conditions
  • Is in possession of any illegal item. Carry bags may be searched prior to entry to the festival precinct
  • Is involved in any illegal activity, including underage drinking. The offender will have their wristband removed, the matter referred to the Police, and be escorted from the festival site
  • Is behaving in a manner that reasonably interferes with other patrons’ enjoyment of the festival
  • Is causing damage, being disruptive or threatens the safety of other people on the festival site
  • Evicted patrons will not be permitted to re-purchase tickets and must leave the festival site immediately